Privacy Policy

Visitors of our website
Here you can read about how we use the personal information you leave when you visit our website. Kaupthing Bank respects the privacy of every individual who visits its web site.

When you visit our site you leave an electronic trail which informs us of:

the number of people who visit our website,
the visitor’s IP address,
the visitor’s operating system, browser type, screen resolution and country,
the website the visitor viewed before www.kaupthing.com,
the pages the visitor looked at on our site as well as other ways you use our site.

Cookies
An electronic trail is created when a visitor’s browser sends information to a server, for instance when www.kaupthing.com is accessed. Our website uses cookies, or small text files stored on your computer, to better track individual visitors which may or may not share an IP address. These internet cookies are safe and do not harm your systems. They are received from the visitor’s web browser and contain no personally identifiable information about visitors and are only used to gather anonymous traffic statistics. The information gathered in this way is never passed on or sold to third parties.

IP addresses
Kaupthing Bank receives IP addresses as they are provided by an internet service provider or the visitor himself. IP addresses can and may be linked to a person. Therefore an IP address can be regarded as personal data. Kaupthing Bank does not process the collected IP addresses in order to create links to persons. The IP addresses are, however, an essential part of acquiring anonymous statistical information. Kaupthing Bank does not sell any identifiable information to third parties.

What we use the information for
We use the information only to process operations and to create statistics that help us improve our website, such as most popular sections, or to increase accessibility of frequently visited pages.

Personal information
Personal information (from which you can be identified) is only gathered in cases in which the information is required for a particular purpose. E-mail addresses are collected and used only for the purpose in which they are given, for exaxmple when you place an order, subscribe to our mailing list or place an inquiry. Such information is not used for any other purpose or stored longer than is necessary. How long we store the information depends on nature of your request.

When the Bank passes on information
According to legislation, the Bank's employees are bound by confidentiality regarding customer information and may not pass on or use confidential information about you without justification, e.g. when it is required by law or with your consent or to the extent it is permitted by law. You can always revoke your consent, for instance by removing your e-mail address from the mailing list.

The Bank may pass on ordinary customer information, such as your name and address, to other companies within Kaupthing Bank without your consent, in order to process your query more quickly. The other units receiving this customer information also have an obligation of confidentiality. The information may be used for administration, advisory services and marketing.

Should our information about you prove incorrect we will correct it immediately. We will also immediately inform anyone who may have received this information of the error.